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Evening Desk Manager

We are looking for an Evening Desk Manager to manage our reception area and to play a supervisory role with staff during evening seating. You will act as the ‘face’ of our club and ensure members and their visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. As an Evening Desk Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with team members and has a solid guest-first approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our club members.

Responsibilities:

  • Ensure front desk is tidy and has all necessary material
  • Answer all phone calls, take reservations accurately
  • Check email and voicemail regularly
  • Assist members with needed information
  • Handle any complaints and specific customers requests

Requirements:

  • Great smile and a genuinely positive attitude towards making our members feel special and appreciated.
  • ONLY APPLY IF available evenings Monday thru Saturday
  • THIS IS NOT A SEASONAL POSITION
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